Recording absences

Who this is for: Office, Duty lead, Admin, Tenant owner
What you'll achieve: Record an absence, let the engine propose cover, then publish from Today

Requires role

absence.create

Before you begin

• The person exists in the staff directory and is active
• The duty day has been (or can be) built on Today

Steps

1. Open Absences.
2. Choose the Person, Date, and Kind (sick / training / appointment / other).
3. Add optional Notes.
4. Submit the absence.
5. The engine auto-proposes a cover recompute and creates/updates a draft with a gap count.
6. Follow the banner to Today to review and Publish.

Cancel an absence

1. Find the absence in Recent absences.
2. Cancel it.
3. Cover recomputes again — review and publish from Today if the day was already live or drafted.

Same-day workflow

flowchart LR
  Record[Record absence] --> Propose[Engine proposes cover]
  Propose --> Review[Review on Today]
  Review --> Publish[Publish]
  Publish --> Notify[Notify staff]

Office staff can record; duty leads confirm and publish.

What happens next

• Today board
• Notifications inbox

Troubleshooting

Problem	What to try
Person not listed	Confirm they are active in Staff
Draft gaps after absence	Expected — adjust template/tiers or accept last resort, then publish
No banner to Today	Open Today manually and select the absence date